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Service Plans

Computer systems require regular support and maintenance. Support needs can be calculated based on the size of the business and the complexity of the system. Despite this known need, small and medium size businesses frequently do not provide for regular technology support. Instead, support services are negotiated on a crisis basis. This is not the optimal way to ensure the health of your system. It is similar to only using the Emergency Room for your health needs. If you only go to the ER for urgent care, doctors will tell you that earlier intervention (“preventive care”) might have avoided the crisis and/or they will also find other ailments (that you have been ignoring) to address. Similarly, when the support person is called at time of crisis either one or both of these two scenarios occurs: it is discovered that an earlier intervention could have avoided or mitigated the problem, or they are inundated by staff with requests to assist with many other support needs as the pent up demand for services finally has an outlet. The maintenance worker ends up spending twice the time doing many other jobs unrelated to the call.

Crisis driven computer support is faulty cost-containment. We think that we are holding down expenses by only calling the service man “when needed”, but in fact we end up spending more. Business is lost or delayed and staff underutilized when computer systems don’t operate as they should. Problems grow and multiply over time. The answer is to contract for routine maintenance and support, based on the needs of your office. A service contract will provide you with headache-free continual maintenance of your computer system as well as HIPAA compliance, security and privacy reviews. Networks4you offers the following Preventative Maintenance Plan (PMP). We will fill your security, information technology, HIPAA compliance, and computer support needs.

Preventative Maintenance Plan (PMP): The plan offers you a discounted hourly rate and the guarantee of consistent, regular computer, privacy and security support. If you choose to sign up for this plan we will be at your site checking the computers, fans, hubs, switches, network setup, backup, and security. We will assist in sculpting your work environment so that it remains secure, private, and problem free.

A service plan saves money and will help you to budget for computer services for the year.

Service Plan Pricing Schedule - Preventative Maintenance Plan (PMP)

Monthly Commitment by Hours	0	4	8	16	32	64	80
Adjusted Hourly Rate	$125	$115	$105	$98	$93	$87	$80
Monthly Payment Amount	0	$360	$840	$1,568	$2,976	$5,568	$6,400
Hourly Rate Savings	0	$10	$20	$27	$32	$38	$45
Monthly Savings	0	$40	$160	$432	$1024	$1216	$2,880
Annual Savings	0	$480	$1,920	$5184	$12,288	$14,592	$34,560

Service Plan Rules and Restrictions

Plans are from the first business day of the month to the last business day of the month.
Service Plans go into effect on the first business day of the first full month following initial payment.
Payments are due on the first of each month.
Service Plans are for labor only and do not include materials. Materials will be billed separately.